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Frequently Asked Questions

Vehicles we cannot wash:

  • a. Vehicles at a height greater than 88.5”
  • b. Vehicles that sit 2.5” or lower to the ground
  • c. Vehicles wider than 93” from outside driver tire tread to outside passenger tire tread
  • d. Trucks with beds containing fuel tanks
  • e. Trucks with uncovered beds that are not completely empty and free of any kind of debris
  • f. Trucks/vans with ladders
  • g. Vehicles with large ladder racks
  • h. Vehicles with permanently affixed, tripod-style mirrors
  • i. Vehicles with severe pre-existing damage
  • j. Trailer hitches must be removed
  • This list is subject to change at any time.

Yes, as long as the total tire width is less than 93” from outside driver tire tread to outside passenger tire tread

Yes, because we use dual 30” wide conveyor belts, our wash can handle vehicles with wide wheels and tires. As long as each wheel is under 30” wide and as long as long as the total tire width is less than 93” from outside driver tire tread to outside passenger tire tread, you can use our wash.

7:00AM to 9:00PM Monday – Sunday
Closed On Christmas and Thanksgiving.

It is an automated wax, buff and shine system. We have taken the hand wax and buff service and automated it into our wash. With our Full Buff ‘N Shine package, you will receive hot Armor All Extreme Shine Carnuba Wax which is then gently applied with our soft cloth wheel. Then at the end of the tunnel, our polishing system will buff the finish to a sparkling shiny finish.

It’s about Speed! Quick Pass™ allows you to create an online account, choose your wash package and only have your credit charged only when you actually wash and only for each wash. Because you are enrolled in Quick Pass™, our license plate recognition system allows you to use the outside lane which is exclusively for Quick Pass™ and Klean Club Members. Basically, once set up, you can pull into any lane, the system will read your plate, the gate will open and your vehicle will receive your preferred wash package. Quick, Quality, Pay As You Go Plan…Quick Pass™.

Klean Club is an unlimited monthly wash plan. With Klean Club, you can wash your vehicle as much as you want (once per day) for one monthly recurring fee. If you like to keep your car clean and want faster service, then Klean Club is the most economical way to do so. You can manage your plan online and cancel anytime, online or in person at the wash. No contracts and no commitments.

Yes, please remember to use your state code (i.e. ABC123-IN).

If you have your license plate, please visit the wash location to transfer a new pass to a different vehicle.

You can do it with our mobile app. Search for KWash on your app store.

Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

No, you will not receive a refund. Your plan remains active until your next billing date.

Yes, you will receive an email confirmation after you submit your request.

If your plan has terminated/expired, you can do it with our Mobile App. Search for KWash on your app store.

If your plan has terminated/expired, you can do it with our Mobile App. Search for KWash on your app store.

Yes, our facility is designed to operate in extremely cold weather using heated water and heated air drying. This combined with our translucent roof design helps to keep our tunnel a warm temperature inside.

Since water does freeze at 32 degrees and below, there is a risk of freezing once you leave the wash. However, our heated super dry system will remove most of the water from the surface of your car. That being said, we do recommend that you spray lock deicer into your door locks after the wash then insert your key and turn it back and forth a couple times. Also, wiping down the door jams will help prevent the doors from freezing shut.

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